Effective Date: 1st October 2025

1. Introduction

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Welcome to COMPLEX EARTH LIMITED. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This statement outlines what data we collect, how we use it, and how we comply with the General Data Protection Regulation (GDPR).

2. Data Collection

We collect the following data through our contact form:

• Email Address

• First Name

• Last Name

This data is collected solely for the purpose of responding to inquiries and providing customer support.

3. Lawful Basis for Processing

Under GDPR, the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time by contacting us at privacy@complexearth.com.

4. Data Storage and Security

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Your data is securely stored on Wix.com's secure servers. We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Data Protection Rights

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Under GDPR, you have rights including:

• The right to access – You have the right to request copies of your personal data from us.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at info@complexearth.com.

6. Changes to our Privacy Statement

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We keep our privacy statement under regular review and will place any updates on this web page. This privacy statement was last updated on 1st October 2025.

7. How to Contact Us

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If you have any questions about our privacy statement or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@complexearth.com
Or write to us at: 80 - 83 Long Lane, London, EC1A 9ET.